Razer Turret Wireless Mechanical Gaming Keyboard & Mouse Combo for PC, Xbox One, Xbox Series X & S: Chroma RGB/Dynamic…

Pros: Super easy to use and setup. Works great for games and basically anything that you might find a wireless setup useful for. Overall I really liked it once I started using it.Cons: Range is abysmal. You lose connection with the USB dongle and start missing inputs once you exceed maybe 10 feet from the dongle.Oh and it completely died on me after 6 months of light use. Not exactly an impressive lifespan for a $200 keyboard. Save your money, this thing isn’t impressive in its lifespan.Update: Following up so people know what they’re getting into if they decide to buy one of these. I submitted a ticket with Razer which was answered after about three weeks. Understandable due to COVID19 but still a long time. Eventually, they helped me troubleshoot it over the course of a week and sure enough, it was dead. This is where the problems really began.Eventually they said they would send me a replacement. I live on an island (PR) at which point they said “whoops, we can’t ship it there, do you have a friends address in the states?”. I gave them a family address at which point they sent me a FedEx GROUND shipping label to return it. The labels expire after 9 days. I just told them that I lived on an island. Now somehow, I was able to get the keyboard shipped to me originally but suddenly they can’t? Furthermore, why are you sending me a GROUND label when I live on an island? I have followed up with support multiple times over the last week and a half and not received a response. They won’t send me a replacement to the family address until they receive the broken one which, at the moment, I would have to pay to return myself. Thankfully, I am travelling to the mainland soon for a short time and I could have sent it via ground if they sent me a renewed label which they have not.BLUF: The device is typical of razer products in that it is low quality and has a very short lifespan. Additionally, you’re going to get basically nothing in the form of customer support if it goes bad. Granted, I live in a unique situation compared to most people but it goes to show you where their head is at with respect to their customers. I won’t be purchasing anymore razer products after this experience.Update to the update: It’s been another month since I wrote the last update. Guess what, I STILL HAVEN’T RECEIVED THE REPLACEMENT. But wait, there’s more! On July 22nd I initiated a chat with a customer support rep who was very helpful. She told me that my label was actually good until the 27th of July. Fortunately for me I was flying to the mainland on the 23rd so everything would work out! I flew home, brought the device with the label to a FedEx station and it was received on the 24th and shipped on the 27th. VICTORY!WRONG. Not so fast says razer. Little did I know that on the 24th, they closed my case due to inactivity. Keep in mind, this is the company that could ship me a product to an island but couldn’t take it back. Wouldn’t respond to my requests for help because of the unique circumstance. Told me that I had until the 27th but closed my case on the 24th. Then, they actually sent me an e-mail on July 31st saying “we’ve received your product, you should expect a replacement to be sent out within 3 business days” and here we are on AUGUST 22nd and I haven’t received so much as a digital middle finger from them since, just stone silence. I totally understand that COVID has made things mildly more challenging but not to this degree. People are still working despite COVID. I’m still working despite COVID. I see grandmas braving the grocery store every day despite COVID. These people can’t even keep track of an RMA.Oh and just as a reminder, the keyboard only lasted a few months before it died so don’t forget that. I imagine you would get better customer support in Mogadishu. -10 stars if Amazon would allow. They should at least allow for zero stars because this has been terrible. Hands down the worst customer support experience I’ve ever had with a company. I’ll be buying Corsair and Kingston products from here on out.

It’s a mesmerizing, beautiful keyboard and the magnetic mousepad makes using the included gaming mouse very ergonomic from a couch. One thing to note is the tiny wireless USB stick you plug into the Xbox or PC is *very* directional: make sure it’s facing you, or the signal will get choppy and it’ll drop keypresses, mouse movements and clicks. Was very frustrated when I first plugged it into a sideways-facing USB port on a PC across the living room, until I tried plugging it into a forward-facing USB hub, at which point it started working perfectly.Great purchase, very happy with it. Decided to leave a review so that other buyers know about the directionality, because for me that took it from a zero-star rating to a five. Hard to imagine using anything else for mouse-heavy PC gaming on the couch; the magnetic mouse is just that good, and as a side benefit the mechanical keys feel great.

I originally purchased this for my Xbox One – without doing any research. I have used Razer products in the past when I was a PC gamer and have mostly been very happy with their products. I bricked a mouse once when doing a BIOS update, but it was a long time ago. Unfortunately I didn’t realize at the time the games I currently play on Xbox don’t support Keyboard/Mouse. My bad.I really liked the feel and weight of the keyboard. It is very well constructed and with the slide-out mouse pad with magnetic section to hold the mouse in place, it was perfect for using with my work and home PC. So I decided to keep it.I don’t have Admin rights on my work laptop to load drivers and software, but it seemed to work fine without them. Until I realized I could not copy/paste. The control key did not work.I used it on my home PC but had issues logging in. One of the keys would only work every 3 seconds – it would not work on the second strike. Since I had a repeating character in my password (with shift) I kept failing to login until I realized this. I performed a reset on the keyboard but it didn’t fix it. Installing the drivers/software didn’t work either. And man – being able to sync with my Hue lights had me excided!I ended up sending it back to Amazon for a refund. I’m not going to spend a premium price on a product and have it not work the first time. Had it worked out on my Xbox I probably would have never found out it was defective and just thought it was something I was doing. I have to say I’m a little disappointed.Why two stars you ask? I do like Razer products and –may- try this product again once I start playing Xbox games that support keyboard/mouse. And dang – Hue support… that’s just awesome. I would almost just give it three for that.

I do everything from my couch, health issues have forced me to, and over the years I have used no less than 5 different lapboard/keyboard/wireless mouse combinations, and this new Turret is now my favorite of them all.I have had the Rocat Sova, two different Corsair Lapdog/K70 sets, and the one that was most used before the Turret was the Corsair K63/Lapboard set, all paired with numerous wireless mice over the years, with the most recent being the Logitech G903.Of all my previous setups, all of which I still own except for the Sova which I gave to a friend, each may have one or two things that I prefer over the Turret, but those differences are slight. But, as a total package, along with some of the little things Razer includes like a magnetized mouse, the Turret is simply head and shoulders above them all.With the K63, I really liked the wireless convenience, and until now I felt the lapboard for the K63 was the best of the bunch (followed very closely by the Sova). I did not like the feel of the keys on the K63, as I prefer a tactile click with my mechanical keyboards, as well the K63 keys only have one color lights, in my case blue. The Turret has Razers green switches which have a nice tactile and audible click when pressing the keys, as well as RGB lighting, thus allowing you to change the colors however you like, down to a single key.The K70 LUX RGB and Lapdog set is a really big, heavy, set. It has Cherry Brown switches, which also have a tactile and audible click along with RGB lighting. But it is huge, and some of the edges on the metal Lapdog can be very sharp, as a few cuts I have received can attest to. It has a number pad, which the Turret doesn’t have, but the size and convenience of the Turret really shine here. With the stowable mousepad, which has a mechanical lever that releases it to open and close allowing it to be locked in either the open or closed positition, and while metal the attention to detail Razer paid to the manufacturing process really shows here, as the edges do not feel sharp enough to cut. Also, the weight of the turret, while not being so nearly as heavy as the Lapdog, it is by no means light or cheap feeling, when you pick up the Turret it feels sturdy, well made, and high quality.The K70 Rapidfire RGB has a very short travel distance for the near silent keys, which, while being very fast does not have the tactile and audible click that I prefer. It is also paired with the Lapdog, so other than my preference for the speed of the keys on the rapidfire, see above for why I prefer the Turret.The Sova, while much larger than the Turret, is made of plastic, so is much lighter than the Lapdog, but the keys on it are silent and also locked to only blue lighting, as well I do not care for the layout of the keys. While I am sure that over time you will get used to it, some of the keys are moved from their normal positions in a QWERTY configuration, in order to minimize the footprint of the Sova. The Turret uses a standard QWERTY configuration, as well as having the RGB lighting and clicky keys, and is much smaller, and as such, more convenient.The mouse included with the Turret appears to be a magnetized version of Razer’s wireless Mamba. It has two buttons on the top for adjusting the DPI settings in multiple increments that you set in the software, making it easy to adjust on the fly, just like my favorite mouse the G903, as well as the two, configurable, side buttons. I simply prefer the G903 for how it feels in my hand, no other reason, and will still likely use it if in a situation where I am not using my lapboard, but the magnetization of the Turret mouse is a wonderful touch by Razer. Over the years, anytime I got up, or even just reached over to answer my phone, or moved in any way really, I always had to move my mouse away from the mousepad and set it down somewhere. Thanks to Razer’s thoughfulness, that is no longer neccessary. It is really a wonderful touch, that will likely be overlooked by anyone who doesn’t have experience using other lapboards and wireless miceSo, the bottom line, I simply love my Turret, and am very glad I made this purchase. This opinion is, however, subject to change over time, but unless something changes drastically, I believe my initial impressions are likely to be lasting.

Was able to pull down the software to allow me to configure the keyboard and mouse for sensitivity but it would never launch. Called customer service and they told me to down load the PC version, not the XBOX version. When I tried to correct them they argued with me so I hung up and Sent an email requesting help. I didn’t get a reply for 5 days, so I packed it up and sent it back. Shame, because the product was very solid feeling. Smooth action on the mouse and keys and really like the magnet. Battery life appeared to be as advertised.Not a PC gamer, but seems to me like this is what you would want for some couch gaming, but I think you are really paying a high premium for convenience. I don’t think they could ask near this much for the keyboard and mouse unit seperately, so you are really paying extra for all of it to be seemlessly integrated. It’s what they advertised and it does it well, other than the configuration software I could never get working.