LG 32ML600M B 32 Inch Full HD IPS LED Monitor with HDR 10 – Black

If you decide to purchase this either look getting a different stand or buy the accident insurance. The monitor itself is nice and what I thought was a great bang for your buck but turned out to be a waste of money. After only 6 months of ownership, the cheap plastic monitor stand broke due to the weight of the monitor. The monitor itself was damaged/ruined due to the fall. The stand is simply low quality and poorly designed. The monitor was never moved after the initial set up and broke on its own one morning with nobody was in the room. SEE PICTURES AND BEWARE!

I am EXTREMELY upset!I purchased this monitor in mid-July. I’ve been using it ever since without a second thought after setup.Today, while typing a document (and not touching the screen at all, and without having adjusted or touched the screen recently) the screen tipped forward and separated from the stand as the plastic apparatus that connected the screen and stand failed!It was spontaneous, and I was lucky to catch the monitor as it fell but not before it dealt (and took) some damage to my speakers and keyboard!There’s not much to be said except that LG made very POOR design choices and can not design a monitor stand to hold the weight of the monitor!!!That, and possible manufacturing errors!!This could have caused injury and even more damage. I have a lot of work to do and now I have to come up with a new way to use my computer while I figure out a new monitor for it.I am extremely disappointed to have received such a faulty product from what I thought was a reputable, luxury electronics Brand like LG. This is completely unacceptable.

Best 32 inch Monitor for the price. Love the colour reproduction, however it’s not a 4k screen. Keep in mind it’s not the biggest resolution screen. That took some time getting used to for sure. I’ve got mine set up on a floating monitor mount with the Vesa 200m*100m Vesa mount and Vivo single LCD monitor mount. Great combo!

This is my second one and I love them. There clear, light weight and inexpensive for the quality you get. I use mine to watch the stock market so they get a nice amount of use five days a week. I had a small issue with one of them and within the hour they already had it set for shipping and my return label was emailed. This was extremely helpful for me since I really didn’t want to be down a monitor during the week. I will probably be getting two more of these. If you buy a stand remember it is the 200mm so if you get a 100mm stand that takes a 32in monitor you will need the adapter which are also inexpensive.

On July 15th 2019 my wife and I bought an LG 32ML600M-B monitor on Amazon. A few months ago the monitor stand broke. It just snapped one day. When we first got the monitor the stand seemed very weak and flimsy for the monitor so I wasn’t surprised at all when it broke. Fortunately the monitor itself wasn’t damaged. I called LG customer service and was told that the monitor was still under warranty. I do have the name of the person who I spoke to, as I have the names of all of the numerous people I’ve spoken to at LG since this all started. I will provide them if needed. The person on the phone told me they would contact me “soon”. After a week had gone by and I wasn’t contacted I called back and was told that someone had tried to call me on my personal phone. Well, I get multiple calls from telemarketers every day and I do not answer them. I told the person I spoke to at LG that I would prefer to be contacted by email. No one gave me a heads up that someone would be calling me. On this second call I told the person that I wanted to stay on the phone with him until I got some kind of email conformation that my case was at least being addressed and that they were moving forward with getting me the broken part. The person assured me that he couldn’t do it while I waited, but that an email would be coming “soon”. That email never came. I waited a week. So I call back LG customer support AGAIN. And even though I was told that they had a record of my two previous calls, now I was asked to provide proof of purchase. Why wasn’t I asked for this on any of my previous calls??? We are now a month into this. I provided a screen shot. This time the person waited on the phone with me when he received the email. He confirmed it verbally with me, verified that the monitor was still under warranty and assured me that “someone would contact me soon”. No one ever did. So I call LG customer support AGAIN. This time I was pretty irate, pretty frustrated and I insisted on speaking to a supervisor. I was put in touch with LG Executive Services, which I was told was the “top of the LG customer support food chain”. A man who seemed very nice and very willing to accommodate me apologized profusely and said he would be personally making sure the broken part got out to me immediately. He also told me that he didn’t know anything about the monitor itself as he worked mostly with refrigerators (???) While I was on the phone with him I explained the part that broke thoroughly. He told me he was looking at a diagram of the monitor stand as we spoke. It isn’t really a complicated assembly and the way I explained it should have made it quite clear as to what part actually broke. It’s the only part of the monitor stand that has any weight or stress put on it. As a matter of fact, this stand is so flimsy that I would think they have had to replace quite a few of them. A week later I opened my mailbox to find that he sent me the entirely wrong part. The part that he sent me was a small plastic cap that goes in top of the monitor stand. It is a cosmetic piece that has no function whatsoever other than cosmetic. Who he could have thought this was the part I explained to him on the phone is beyond me. I emailed him immediately and this time I thought to attach pictures of the broken part to him in the email. Why he didn’t suggest this in the beginning if he wasn’t sure of the correct part, I have no idea. Maybe I should have thought of it but I’m not in the monitor business OR customer service. It’s their job, not mine. So now I’m pretty upset. The monitor is now taped to my wife’s desk at a 40 degree angle pointed towards the ceiling. She uses it for work and is on it anywhere from 12-16 hours a day. Now she is experiencing neck pain from the angle of the monitor. So now through my latest email I had no doubt that he would know the correct part from the attached photos. I insisted the correct past be sent to me immediately. And yes…I put it in caps in the email. “IMMEDIATELY”. Now I’m pissed. Wouldn’t you be? And guess what? I never heard back from him. To this day. The man completely blew me off. I waited ten business days, 14 days total, checking my email and my mailbox every single day. I had HOPED the part would show up in my mailbox. It didn’t. Now I’m just feeling foolish. So I email him AGAIN. This time I asked him for the name and email address of his supervisor. The person who he reports to. That email was sent 3 weeks ago. To this day I have not heard back from him. My mind is completely blown that someone who claimed to be a customer support specialist from a major corporation would completely blown me off and ignored multiple emails like this. So now I go and find the names of the three top executives at LG Executive Services, including the senior manager. I email ALL 3 of them. That was a week ago and I still have no heard from anyone. No reply whatsoever. I have also message them on their facebook page to no avail. What do I do? Contact the Better Business Bureau? I doubt that would have any effect. Relentless emails until someone helps me? I doubt this would have much effect either. Beyond being angry or frustrated, I feel incredibly foolish. I can almost picture the customer support “specialist” laughing to himself as he ignores my emails. The lack of integrity, commitment to customer service or any shred of decency or concern for their customers really is unlike anything I’ve ever encountered before. So now the monitor sits taped to a wall and desk, the tape damage on the finish of the desk getting worse and worse, and my wife’s neck pain also, getting worse and worse. I need help and I really feel like I am at the end of my rope with LG. This whole saga is going on 3 months now with no end in sight.The monitor itself is ok. It’s a monitor. But the stand will likely break and good luck getting help from anyone at LG when it does. And expect to spend FAR TOO MUCH of your time trying to get that help. I will never buy another LG product again and I strongly suggest you don’t either.